Payment failures using Pushpay

Incident Report for Pushpay

Resolved

The issue has been resolved, all payments are now processing correctly. Any card payments attempted during the outage will have failed and Pushpay users will not have been charged. Our apologies for any inconvenience caused.

Posted Mar 26, 2015 - 19:36 PDT

Identified

The cause of the fault has been identified and engineers are working to resolve the problem. Normal service will be restored shortly.

Posted Mar 26, 2015 - 19:20 PDT

Investigating

We are currently experiencing payment issues using the Pushpay platform. Engineers are investigating the problem and hope to have it resolved shortly.

Posted Mar 26, 2015 - 19:08 PDT