Monitoring - A fix has been applied, and ability to choose Brother Printers as an option have returned to normal across Check-in. We are continuing to monitor error rates to ensure full stability before marking this fully resolved. Users may need to close the app and reopen it to refresh and receive the fix.
Sep 13, 2026 - 07:01 PDT
Identified - We are currently investigating reports of Brother Printers not showing up as an available printing option in the latest Check-in app update. Our engineering team is actively investigating, and we will provide our next update within 30 minutes. While this is being worked on, we encourage users to NOT update the Check-in app.
Sep 13, 2026 - 06:40 PDT
Pushpay Giving Operational
Customer Admin Portal Operational
API Operational
Giving Experiences Operational
Pushpay ChMS Major Outage
API Operational
Web Portal Operational
Checkin Major Outage
Lead App Operational
Mobile Apps Operational
Mobile Application Studio Operational
Mobile Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web Giving Response Time
Fetching
API Response Time
Fetching

Sep 13, 2026

Unresolved incident: Brother Printing Impacted in Latest Check-in App Update.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Resolved - This issue has been fully resolved. The fix is now active across all systems, all backlogged transaction data has finished processing, and report updates have returned to normal operating speeds. Payment processing was not impacted during this event.
Sep 6, 10:21 PDT
Monitoring - We have identified and deployed a fix for the issue causing intermittent delays in transaction visibility on reports. Report updates may continue to experience minor delays while backlogged data processes and the fix fully rolls out. We are actively monitoring the situation and will update when recovery is complete.

Payment processing is not impacted.

Sep 6, 09:48 PDT

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.