All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Pushpay Web Operational
90 days ago
99.98 % uptime
Today
Pushpay Mobile Apps Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Web Response Time
Fetching
API Response Time
Fetching
Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020
Resolved - We have confirmed the issue is fully resolved and text engagement response times have returned to normal.
We appreciate your patience while we worked to resolve this issue.
Apr 5, 10:36 PDT
Monitoring - We have implemented a fix and text engagement response times have returned to normal. We are continuing to monitor while we ensure full resolution.
Apr 5, 10:15 PDT
Identified - We have identified the issue impacting text engagement responses (keyword to 77977) and our engineers are working to resolve it. Payment confirmation codes are working as expected.
Apr 5, 09:51 PDT
Investigating - We are investigating issues with slow text engagement responses (keyword to 77977) and will provide updates here soon. Payment confirmation codes are working as expected.
Apr 5, 09:32 PDT
Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - We have received confirmation that the elevated error rates and high latency issue has been resolved and service has been fully restored.
We appreciate your patience while we worked with our partner to resolve this issue.
Mar 30, 18:29 PDT
Monitoring - Our cloud provider is beginning to see recovery for the elevated error rates and high latency. We will continue to monitor the issue. Thank you for your patience while we work with our partner.
Mar 30, 18:04 PDT
Identified - The issue has been identified with our cloud provider. We have implemented a fix to work around the issue while they stabilize their system. Thank you for your patience while we work with our partner.
Mar 30, 17:19 PDT
Investigating - We are investigating intermittent issues with the Customer Admin Portal and App Profile Logins will provide updates here soon.
Mar 30, 16:25 PDT
Mar 29, 2020
Resolved - We have received confirmation that the Sprint network has resolved issues with SMS delivery to US short codes and service has been fully restored.
We appreciate your patience while we worked with our partner to resolve this issue.
Mar 29, 12:33 PDT
Monitoring - We are no longer observing SMS delivery delays with devices on the Sprint US network.
Mar 29, 11:19 PDT
Identified - Sprint US has identified the delivery issue on their end, and is currently working on restoring the service.
Mar 29, 09:01 PDT
Investigating - We have identified an issue the Sprint network is currently experiencing. This is impacting users’ ability to send and receive SMS messages to short codes (e.g. 77977). Our downstream partners are investigating the issue. We will provide updates here, as we are able.
Mar 29, 08:57 PDT
Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.