Our authentication partner has resolved the issue. Pushpay's Giving Portal and Mobile Application Studio Admin logins are working as expected. We appreciate your patience while we worked with our authentication partner to resolve this issue.
Posted Mar 13, 2023 - 09:51 PDT
Monitoring
Our authentication partner has identified the problem and we are beginning to see recovery. Pushpay's Giving Platform and Mobile Application Studio Admin logins should be working as expected. Our team continues to monitor the situation.
Posted Mar 13, 2023 - 09:38 PDT
Investigating
Our Engineers have been made aware of an issue our authentication partner is experiencing, which is preventing some admins of Pushpay's Giving Portal and App Studio from logging into the platforms. This is not impacting the ability for users to access donation pages or mobile apps. As we work with our partner to resolve the issue, we will provide updates as soon as we are able.
Posted Mar 13, 2023 - 09:13 PDT
This incident affected: Pushpay Giving (Customer Admin Portal) and Mobile Apps (Mobile Application Studio).