Resolved - The deployment is complete, and all services—including Giving pages, Donor Portals, and Admin Portals—are now fully restored and operating normally.
Please note that recurring gifts were not impacted and continued to process successfully throughout this incident. Thank you for your patience as we worked to resolve this.
Posted Jul 05, 2026 - 10:09 PDT
Monitoring
We have identified the root cause of the issue and have begun deploying a fix. Affected services—including Giving pages, Donor Portals, and Merchant Portals—are starting to show recovery. We are closely monitoring the deployment and will provide a final update once it is fully completed.
Posted Jul 05, 2026 - 09:57 PDT
Investigating
We have identified an issue causing intermittent or complete downtime for Giving pages, the Donor Portal, and the Merchant Portal. Our engineering team is actively investigating the root cause and working to restore full service as quickly as possible.
Posted Jul 05, 2026 - 09:24 PDT
This incident affected: Pushpay Giving (Giving Experiences).