SMS issues for customers on AT&T
Incident Report for Pushpay
This incident has been resolved.
Posted Jul 28, 2018 - 16:51 PDT
We're now observing the delivery of SMS to AT&T customers. We are waiting confirmation from AT&T and will continue to monitor in the meantime.
Posted Jul 27, 2018 - 23:39 PDT
The AT&T network continues to experience issues affecting SMS message delivery. We have deployed a change to maximize the success rate, but some AT&T users will remain affected until the issue is completely resolved. We are continuing to monitor the status of our provider. Further details are available at
Posted Jul 27, 2018 - 12:46 PDT
There are currently issues with SMS messages not being delivered to customers on the AT&T network. This is affecting both confirmation codes and Text Engagement response via the 77977 short code. We are monitoring the status of our provider and further details are available at
Posted Jul 27, 2018 - 09:03 PDT
This incident affected: Mobile Apps (Mobile Apps) and Pushpay Giving (API, Giving Experiences).