Transaction Reporting Errors

Incident Report for Pushpay

Resolved

This incident has been resolved. All transaction reporting and API services are fully operational.

Payment processing remained fully functional throughout the incident.

Posted Apr 30, 2026 - 07:27 PDT

Update

We are continuing to implement the identified fix.

Payment processing remains unaffected. We will provide further updates as the resolution progresses.

Posted Apr 30, 2026 - 04:15 PDT

Identified

We are currently experiencing issues with transaction reporting.
Users may encounter delays or timeouts viewing transactions or using transaction export and reporting APIs.

Payment processing is not impacted.

We have identified the cause of the problem and are working to resolve it.

Posted Apr 30, 2026 - 01:28 PDT

This incident affected: Pushpay Giving (Customer Admin Portal, API).