Text Giving Unavailable

Incident Report for Pushpay

Resolved

Text Giving functionality has been restored.
We appreciate your patience while we worked with our partner to resolve this issue.

Posted Jan 10, 2020 - 10:05 PST

Monitoring

Our downstream partner has identified the issue and we are seeing systems return to normal. We are monitoring and assessing impact of the issue. Check back here for updates.

Posted Jan 10, 2020 - 08:57 PST

Investigating

We have identified an issue with our text giving and text engagement features (e.g. texting a keyword to 77977). Our engineers are urgently investigating and working with downstream partners to resolve the issue. We apologize for any inconvenience this may cause. We will provide updates here, as we are able.

Posted Jan 10, 2020 - 07:53 PST

This incident affected: Pushpay Giving (API).