Delayed Web Giving Load Times

Incident Report for Pushpay

Resolved

Our Engineers have confirmed full resolution of the Web Giving load time issue. We appreciate your patience as our team worked to resolve the issue.
Posted Mar 04, 2022 - 00:46 PST

Monitoring

We have deployed a fix and are seeing load times normalize. We are continuing to monitor our systems to ensure full recovery.
Posted Mar 03, 2022 - 23:25 PST

Update

We have identified the cause and are seeing load times normalize. We are continuing to monitor our systems to ensure full recovery.
Posted Mar 03, 2022 - 22:41 PST

Identified

We have identified the cause and are seeing load times normalize. We are continuing to monitor our systems to ensure full recovery
Posted Mar 03, 2022 - 22:41 PST

Investigating

Our Engineers are investigating an issue impacting Web Giving. Some users may experience slow load times or timeouts in the Web Giving experience. We appreciate your patience as we investigate and will provide an update as soon as we are able.
Posted Mar 03, 2022 - 22:03 PST
This incident affected: Pushpay Giving (Giving Experiences).